RETURNS & EXCHANGE

 

At FABULOVE, we stand behind our products. To ensure a fair and consistent experience for all customers, please review our policy carefully:

 

General Conditions for Returns & Exchanges:

Original Condition Required: For a full refund or exchange, items must be returned in their original, unworn condition with all tags attached. Products showing any signs of wear cannot be accepted.

 

Retail Purchase Policy: Items purchased in our official retail stores are eligible for exchange only; refunds are not available for in-store purchases.

 

Mix & Match Items (Non-Returnable): Due to their personal nature, all Mix & Match products (including Purse Cases, Straps and Ornaments) cannot be returned or exchanged. Please verify your design details (color, phone size, straps, ornaments) carefully before ordering.

 

Sale Items: Products purchased during promotions are final sale unless found to be faulty or defective.

 

Policy for Online Orders (fabuloveworldwide.com):

Eligibility: This policy applies only to orders placed directly on fabuloveworldwide.com.

 

Return Window: You have 7 days from the date your order shipped to initiate a free return for exchange. Request a return by emailing [email protected].

 

Exchange Value: Exchanges are for products of equal value. The original item must be unsealed and unused.

 

Refunds (Online Orders Only):

Processing: Refunds are processed within 7-10 business days after we receive your returned item. You'll receive email confirmation upon completion.

 

Method: Refunds are credited back to your original payment method.

Shipping Fees: The original shipping cost is non-refundable for returns or exchanges.